We are here to support athletes and clubs.
These Terms and Conditions (the "Terms") govern the use of our website trainstopclub.com (the "Site") and our mobile application (the "App"). These platforms are owned and operated by TRAINSTOP CORPORATION PTY LTD. Together, the Site and App are referred to as the "Platform."
By using the Platform, you indicate that you have read and understand these Terms and agree to abide by them at all times.
Intellectual Property
All content published and made available on the Platform is the property of TRAINSTOP CORPORATION PTY LTD and the Platform's creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of the Platform.
User Content and Licensing
By submitting, uploading, posting, or displaying any content (including but not limited to text, images, videos, statistics, profile information, or other materials) to the Platform, you grant TRAINSTOP CORPORATION PTY LTD a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and transferable license to use, reproduce, modify, distribute, publish, and display such content in connection with the operation and promotion of the Platform.
You represent and warrant that you have the rights to grant us this license and that your content does not infringe on any third party’s intellectual property or privacy rights. We reserve the right to remove any user content that violates our Terms or applicable laws.
Accounts
When you create an account on the Platform, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account.
All personal information you provide to us through your account must be up to date, accurate, and truthful, and you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using the Platform illegally or if you violate these Terms.
Sale of Services
These Terms govern the sale of services available on the Platform. The following services are available:
Recruiting Platform Access
All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such descriptions as we cannot guarantee the accuracy of all data. You agree to purchase services from the Platform at your own risk.
We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your subscription and have already processed your payment, we will issue a refund equal to the amount paid. It is your responsibility to monitor your payment method for confirmation of any refund.
Subscriptions
Your subscription will automatically renew at the end of each billing cycle (monthly, quarterly, or annually), and your chosen payment method will be charged unless you cancel your subscription prior to the renewal date.
You may cancel your subscription at any time via your account settings. Cancellation will apply at the end of the current billing period — no partial refunds will be provided unless otherwise required under applicable consumer law.
All subscriptions are subject to our Refund Policy, and we comply with Australian Consumer Law regarding cancellations, refunds, and consumer rights.
Free Trial
We offer a 7-day free trial that begins when users register for a new account. The free trial includes unlimited access to all data available on the Platform.
At the end of your free trial, you will automatically be billed our monthly subscription rate. If you do not wish to be billed, you must cancel your subscription before the trial period ends. To cancel, log in to your account and select "Cancel Free Trial" under the "Account Management" tab.
Payments
We accept the following payment methods on the Platform:
Credit Card
PayPal
Debit
Direct Debit
By providing us with your payment information, you authorize our use of and access to your selected payment instrument. You authorize us to charge the applicable amount to your payment instrument. If we believe your payment violates any law or these Terms, we reserve the right to cancel or reverse your transaction.
Consumer Protection Law
Where Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation applies and cannot be excluded, these Terms will not limit your legal rights and remedies under that legislation. These Terms will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
TRAINSTOP CORPORATION PTY LTD and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses, including legal fees, resulting from your use of the Platform.
Indemnity
Except where prohibited by law, by using the Platform, you indemnify and hold harmless TRAINSTOP CORPORATION PTY LTD and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses, including legal fees, arising from your use of our Platform or your violation of these Terms.
Applicable Law
These Terms are governed by the laws of the State of Victoria.
Severability
If any provisions of these Terms are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and removed. The removal will not affect the validity of the remaining provisions.
Changes
These Terms may be amended from time to time to ensure compliance with the law and reflect changes to our operations. We will notify users by email of any changes or post a notice on the Platform.
Contact Details
Please contact us if you have any questions or concerns.
Email: admin@trainstop.com.au
Refund Policy
Last Updated: 01/01/2024
Trainstopclub.com operates on a subscription-based model for clubs. Monthly, 3-monthly, and annual subscription fees are non-refundable. Once a subscription payment is made, it is considered final, and no refunds will be provided.
Clubs can cancel their subscription at any time. Upon cancellation, access to the platform will continue until the end of the current subscription period. No refunds will be issued for the remaining days or months of the subscription.
Refunds may be considered in exceptional circumstances, such as technical issues preventing access to the platform or billing errors. If you believe you qualify for a refund under exceptional circumstances, contact admin@trainstop.com.au within 14 days of the issue, providing relevant details and documentation.
© TRAINSTOP CORPORATION PTY LTD
Effective Date: 21st of April, 2025